.chatbot-widget {
  --chatbot-primary: #0f62fe;
  --chatbot-primary-dark: #0b4ec4;
  --chatbot-surface: #ffffff;
  --chatbot-surface-2: #f4f7fb;
  --chatbot-text: #122033;
  --chatbot-muted: #65758b;
  --chatbot-border: rgba(18, 32, 51, 0.12);
  --chatbot-shadow: 0 20px 50px rgba(18, 32, 51, 0.12);
  --chatbot-radius: 22px;
  --chatbot-radius-sm: 14px;
  --chatbot-transition: 180ms ease;
  color: var(--chatbot-text);
}

.chatbot-widget.chatbot-theme-dark {
  --chatbot-primary: #4da3ff;
  --chatbot-primary-dark: #2d86eb;
  --chatbot-surface: #101826;
  --chatbot-surface-2: #172235;
  --chatbot-text: #f5f8fc;
  --chatbot-muted: #9fb0c7;
  --chatbot-border: rgba(159, 176, 199, 0.18);
  --chatbot-shadow: 0 20px 50px rgba(0, 0, 0, 0.35);
}

.chatbot-widget,
.chatbot-widget * {
  box-sizing: border-box;
}

.chatbot-widget {
  width: 100%;
}

.chatbot-shell {
  min-height: calc(100vh - 180px);
  display: flex;
  flex-direction: column;
  border: 1px solid var(--chatbot-border);
  border-radius: var(--chatbot-radius);
  background:
    radial-gradient(circle at top right, rgba(15, 98, 254, 0.12), transparent 28%),
    linear-gradient(180deg, var(--chatbot-surface), var(--chatbot-surface));
  box-shadow: var(--chatbot-shadow);
  overflow: hidden;
}

.chatbot-status {
  padding: 0.7rem 1rem;
  text-align: center;
  font-size: 0.86rem;
  font-weight: 600;
  letter-spacing: 0.01em;
}

.chatbot-status-connected {
  background: rgba(41, 171, 135, 0.12);
  color: #1b6d57;
}

.chatbot-status-disconnected {
  background: rgba(220, 53, 69, 0.12);
  color: #a51e2f;
}

.chatbot-status-connecting {
  background: rgba(255, 193, 7, 0.16);
  color: #856404;
}

.chatbot-header {
  display: flex;
  justify-content: space-between;
  gap: 1rem;
  align-items: center;
  padding: 1.25rem 1.5rem;
  border-bottom: 1px solid var(--chatbot-border);
  background: linear-gradient(180deg, rgba(15, 98, 254, 0.06), transparent);
}

.chatbot-kicker {
  font-size: 0.75rem;
  text-transform: uppercase;
  letter-spacing: 0.14em;
  color: var(--chatbot-muted);
  margin-bottom: 0.35rem;
}

.chatbot-title {
  margin: 0;
  font-size: 1.25rem;
  font-weight: 700;
}

.chatbot-session {
  padding: 0.45rem 0.75rem;
  border-radius: 999px;
  background: var(--chatbot-surface-2);
  color: var(--chatbot-muted);
  font-size: 0.85rem;
  white-space: nowrap;
}

.chatbot-messages {
  flex: 1;
  min-height: 0;
  overflow-y: auto;
  padding: 1.25rem;
  display: flex;
  flex-direction: column;
  gap: 0.85rem;
  background: linear-gradient(180deg, rgba(255, 255, 255, 0.02), transparent);
}

.chatbot-message {
  display: flex;
  max-width: 100%;
}

.chatbot-message-user {
  justify-content: flex-end;
}

.chatbot-message-bot {
  justify-content: flex-start;
}

.chatbot-bubble {
  max-width: min(78%, 52rem);
  padding: 0.9rem 1rem;
  border-radius: 1.2rem;
  line-height: 1.55;
  font-size: 0.98rem;
  border: 1px solid var(--chatbot-border);
  background: var(--chatbot-surface-2);
  color: var(--chatbot-text);
  overflow: hidden;
}

.chatbot-message-user .chatbot-bubble {
  background: linear-gradient(135deg, var(--chatbot-primary), var(--chatbot-primary-dark));
  color: #ffffff;
  border-bottom-right-radius: 0.35rem;
  border-color: transparent;
}

.chatbot-message-bot .chatbot-bubble {
  border-bottom-left-radius: 0.35rem;
}

.chatbot-message-image {
  display: block;
  max-width: 100%;
  max-height: 320px;
  border-radius: 0.85rem;
  margin-bottom: 0.65rem;
  object-fit: contain;
  border: 1px solid var(--chatbot-border);
  cursor: zoom-in;
  transition: opacity 0.15s ease;
}

.chatbot-message-image:hover {
  opacity: 0.9;
}

.chatbot-image-modal {
  position: fixed;
  inset: 0;
  z-index: 2000;
  display: flex;
  align-items: center;
  justify-content: center;
  padding: 1.5rem;
}

.chatbot-image-modal[hidden] {
  display: none;
}

.chatbot-image-modal-backdrop {
  position: absolute;
  inset: 0;
  background: rgba(0, 0, 0, 0.78);
  cursor: zoom-out;
}

.chatbot-image-modal-content {
  position: relative;
  max-width: 92vw;
  max-height: 92vh;
  display: flex;
}

.chatbot-image-modal-img {
  max-width: 92vw;
  max-height: 92vh;
  object-fit: contain;
  border-radius: 0.5rem;
  box-shadow: 0 1.5rem 3rem rgba(0, 0, 0, 0.5);
}

.chatbot-image-modal-close {
  position: absolute;
  top: -0.75rem;
  right: -0.75rem;
  width: 2.25rem;
  height: 2.25rem;
  border-radius: 50%;
  border: none;
  background: #ffffff;
  color: #111827;
  font-size: 1.5rem;
  line-height: 1;
  cursor: pointer;
  display: flex;
  align-items: center;
  justify-content: center;
  box-shadow: 0 0.25rem 0.75rem rgba(0, 0, 0, 0.35);
}

.chatbot-image-modal-close:hover {
  background: #f3f4f6;
}

.chatbot-typing {
  display: inline-flex;
  align-items: center;
  gap: 0.35rem;
  padding: 0.75rem 0.95rem;
  border-radius: 1.2rem;
  background: var(--chatbot-surface-2);
  border: 1px solid var(--chatbot-border);
}

.chatbot-typing span {
  width: 0.5rem;
  height: 0.5rem;
  border-radius: 50%;
  background: var(--chatbot-muted);
  animation: chatbot-bounce 1.2s infinite ease-in-out;
}

.chatbot-typing span:nth-child(2) {
  animation-delay: 0.15s;
}

.chatbot-typing span:nth-child(3) {
  animation-delay: 0.3s;
}

@keyframes chatbot-bounce {
  0%,
  80%,
  100% {
    transform: translateY(0);
    opacity: 0.7;
  }
  40% {
    transform: translateY(-0.35rem);
    opacity: 1;
  }
}

.chatbot-composer {
  padding: 1rem 1.25rem 1.25rem;
  border-top: 1px solid var(--chatbot-border);
  background: var(--chatbot-surface);
}

.chatbot-image-preview {
  margin-bottom: 0.75rem;
}

.chatbot-image-preview:empty {
  margin-bottom: 0;
}

.chatbot-preview-chip {
  display: inline-flex;
  align-items: flex-start;
  gap: 0;
}

.chatbot-preview-chip img {
  display: block;
  max-width: 120px;
  max-height: 84px;
  border-radius: 0.75rem;
  object-fit: cover;
  border: 1px solid var(--chatbot-border);
}

.chatbot-remove-image {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  width: 1.5rem;
  height: 1.5rem;
  margin-left: -0.7rem;
  margin-top: -0.3rem;
  border: 0;
  border-radius: 50%;
  background: #dc3545;
  color: #ffffff;
  cursor: pointer;
}

.chatbot-input-row {
  display: flex;
  align-items: center;
  gap: 0.6rem;
}

.chatbot-input {
  flex: 1;
  min-width: 0;
  height: 2.75rem;
  padding: 0 1rem;
  border-radius: 999px;
  border: 1px solid var(--chatbot-border);
  background: var(--chatbot-surface);
  color: var(--chatbot-text);
  outline: none;
  transition: border-color var(--chatbot-transition), box-shadow var(--chatbot-transition);
}

.chatbot-input::placeholder {
  color: var(--chatbot-muted);
}

.chatbot-input:focus {
  border-color: rgba(15, 98, 254, 0.65);
  box-shadow: 0 0 0 3px rgba(15, 98, 254, 0.14);
}

.chatbot-icon-button,
.chatbot-send-button {
  height: 2.75rem;
  border: 0;
  border-radius: 999px;
  font-weight: 600;
  transition: transform var(--chatbot-transition), background var(--chatbot-transition), opacity var(--chatbot-transition);
}

.chatbot-icon-button {
  width: 2.75rem;
  flex: 0 0 auto;
  background: var(--chatbot-surface-2);
  color: var(--chatbot-text);
  border: 1px solid var(--chatbot-border);
}

.chatbot-icon-button:hover {
  background: rgba(15, 98, 254, 0.08);
}

.chatbot-send-button {
  padding: 0 1.1rem;
  background: linear-gradient(135deg, var(--chatbot-primary), var(--chatbot-primary-dark));
  color: #ffffff;
}

.chatbot-icon-button:hover,
.chatbot-send-button:hover {
  transform: translateY(-1px);
}

.chatbot-icon-button:disabled,
.chatbot-send-button:disabled,
.chatbot-input:disabled {
  opacity: 0.55;
  cursor: not-allowed;
  transform: none;
}

.chatbot-question {
  width: 100%;
  max-width: min(78%, 52rem);
}

.chatbot-question-text {
  font-weight: 600;
  margin-bottom: 0.85rem;
}

.chatbot-question-options {
  display: flex;
  flex-wrap: wrap;
  gap: 0.5rem;
  margin-bottom: 0.9rem;
}

.chatbot-option {
  padding: 0.5rem 0.95rem;
  border-radius: 999px;
  border: 1px solid var(--chatbot-border);
  background: var(--chatbot-surface);
  color: var(--chatbot-text);
  font-size: 0.9rem;
  font-weight: 600;
  cursor: pointer;
  transition: transform var(--chatbot-transition), background var(--chatbot-transition), border-color var(--chatbot-transition), color var(--chatbot-transition);
}

.chatbot-option:hover {
  transform: translateY(-1px);
  border-color: rgba(15, 98, 254, 0.55);
  background: rgba(15, 98, 254, 0.08);
}

.chatbot-option.is-selected {
  background: linear-gradient(135deg, var(--chatbot-primary), var(--chatbot-primary-dark));
  border-color: transparent;
  color: #ffffff;
}

.chatbot-question-send {
  padding: 0.55rem 1.3rem;
  border: 0;
  border-radius: 999px;
  font-weight: 700;
  color: #ffffff;
  background: linear-gradient(135deg, var(--chatbot-primary), var(--chatbot-primary-dark));
  cursor: pointer;
  transition: transform var(--chatbot-transition), opacity var(--chatbot-transition);
}

.chatbot-question-send:hover {
  transform: translateY(-1px);
}

.chatbot-question-send:disabled {
  opacity: 0.5;
  cursor: not-allowed;
  transform: none;
}

.chatbot-audit-card {
  width: 100%;
}

.chatbot-audit-header {
  display: flex;
  justify-content: space-between;
  gap: 0.75rem;
  align-items: center;
  padding-bottom: 0.65rem;
  margin-bottom: 0.75rem;
  border-bottom: 1px solid var(--chatbot-border);
  flex-wrap: wrap;
}

.chatbot-audit-type {
  font-weight: 700;
}

.chatbot-audit-status {
  font-size: 0.86rem;
  font-weight: 700;
  padding: 0.22rem 0.65rem;
  border-radius: 999px;
}

.chatbot-audit-status.is-ok {
  background: rgba(41, 171, 135, 0.14);
  color: #1b6d57;
}

.chatbot-audit-status.is-error {
  background: rgba(220, 53, 69, 0.14);
  color: #a51e2f;
}

.chatbot-audit-section {
  margin-bottom: 0.7rem;
}

.chatbot-audit-section:last-child {
  margin-bottom: 0;
}

.chatbot-audit-section-title {
  font-weight: 600;
  margin-bottom: 0.35rem;
}

.chatbot-audit-list {
  margin: 0;
  padding-left: 1.15rem;
}

.chatbot-scorecard {
  width: 100%;
  overflow-x: auto;
  margin-top: 0.5rem;
}

.chatbot-scorecard-table {
  width: 100%;
  border-collapse: separate;
  border-spacing: 3px;
  font-size: 0.78rem;
  color: #fff;
}

.chatbot-scorecard-table th,
.chatbot-scorecard-table td {
  padding: 0.4rem 0.55rem;
  text-align: left;
  vertical-align: middle;
}

.chatbot-scorecard-table thead th {
  color: #b8232f;
  background: transparent;
  text-align: center;
  font-weight: 700;
  white-space: nowrap;
}

.chatbot-scorecard-cat {
  background: #c8102e;
  color: #fff;
  font-weight: 800;
  text-transform: uppercase;
  text-align: center;
  border-radius: 8px;
  max-width: 140px;
}

.chatbot-scorecard-item {
  background: #6b6b6b;
  color: #fff;
  font-weight: 600;
  text-transform: uppercase;
  border-radius: 4px;
}

.chatbot-scorecard-score {
  background: #d9d9d9;
  color: #222;
  text-align: center;
  font-weight: 700;
  border-radius: 4px;
  min-width: 34px;
}

.chatbot-scorecard-score.is-positive {
  background: #1e7e34;
  color: #fff;
}

.chatbot-scorecard-score.is-zero {
  background: #c8102e;
  color: #fff;
}

.chatbot-scorecard-total {
  background: #c8102e;
  color: #fff;
  text-align: center;
  font-weight: 800;
  font-size: 1.05rem;
  border-radius: 8px;
  min-width: 42px;
}

.chatbot-scorecard-table tfoot .chatbot-scorecard-item {
  background: transparent;
}

@media (max-width: 768px) {
  .chatbot-shell {
    min-height: calc(100vh - 150px);
  }

  .chatbot-header {
    padding: 1rem 1.1rem;
    flex-direction: column;
    align-items: flex-start;
  }

  .chatbot-messages {
    padding: 1rem;
  }

  .chatbot-composer {
    padding: 0.95rem 1rem 1rem;
  }

  .chatbot-bubble {
    max-width: 88%;
  }

  .chatbot-message-image {
    max-height: 220px;
  }
}

@media (max-width: 480px) {
  .chatbot-input-row {
    gap: 0.45rem;
    flex-wrap: wrap;
  }

  .chatbot-input {
    order: 1;
    width: 100%;
    flex-basis: 100%;
  }

  .chatbot-send-button {
    order: 2;
    flex: 1 1 auto;
  }

  .chatbot-icon-button {
    order: 2;
  }

  .chatbot-bubble {
    max-width: 92%;
  }
}